IT Support

Pre-Paid IT Support

With no fixed term contracts

Business Communications Australia offers the easiest way to manage your IT needs without a fixed term contract. Simply purchase a pre-paid service pack that allows you to budget and allocate IT services on demand.

Get the right engineer for the job  while effectively managing costs, make use of the flexibility of your service pack to troubleshoot a simple problem over the phone or to complete complex builds. We can provide accurate estimates on how long a job may take and reporting on changes and works completed.

Proactive Support
Reactive Support
IT Consultations
Infrastructure Projects

Pricing

IT Service Packs

IT Support packs offer you flexibility in how you support and manage your systems with a fully Australia based support network. We aim to service your needs across the entire ICT stack as a one stop solution so that we can take ownership of your headaches and the results.

  • 10 Service Pack
    • $ 165 Hour
      • Great for casual work
      • No lock-in contracts
      • Only pay for what you use
      • Hours can be used as project credits

  • 25 Service Pack
    • $ 150 Hour
      • Great for small business
      • No lock-in contracts
      • Only pay for what you use
      • Hours can be used as project credits

Best choice
  • 50 Service Pack
    • $ 140 Hour
      • Great for larger business
      • No lock-in contracts
      • Only pay for what you use
      • Hours can be used as project credits

  • 100 Service Pack
    • $ 135 Hour
      • Great for serious business
      • No lock-in contracts
      • Only pay for what you use
      • Hours can be used as project credits

Emergency or looking to find once off support options? We can help with our ad-hoc support.

Business IT Support

With a BCA service pack you can stop worrying about your IT and get back to doing what you do best. We are always ready to provide advice and guidance on all matter IT to help you better utilise your technology while staying up to date with the latest changes.

Proactive Support

Reactive Support

IT Consultations

Infrastructure Projects

Network Monitoring

Backup Monitoring

Server Monitoring

Desktop Monitoring

Regular Reviews

Desktop and Server Patching

Onsite Support

Phone Support

Break fix support

User Submitted Requests

Email Support

Emergency Services

Network Design

Systems Architecture

Cloud Migrations

IT Audit & Documentation

Perimeter Security

Roadmap & Strategy

IT Project Management

IT Infrastructure Refresh

Migration to the cloud

Systems Architecture

Options for fixed cost projects

Dedicated project engineer and management